Policies

Terms of Service

1. Who we are

This website ("Zizai Astrology", "we") offers astrology charts and personalized reports. Zizai Astrology is operated by HONG KONG XINGLAN INTERNATIONAL TRADING LIMITED, a company incorporated in Hong Kong (Company No. 81499389), registered address: PORTION 1 OF UNIT NO.721A, 7/F, STAR HOUSE, NO.3 SALISBURY ROAD, TSIM SHA TSUI, KOWLOON, HONG KONG. Contact: reports@zizaiastro.com.

2. What we offer

A free birth-chart tool and paid personalized astrology reports delivered as PDF files ("Reports"). Reports are drafted with AI from your calculated chart.

3. Entertainment and self-reflection

Reports are personalized astrology readings for self-reflection and entertainment. They are not medical, psychological, legal or financial advice, and they do not promise that any specific event will happen. You remain responsible for your own decisions.

Reports are drafted with AI and may contain errors. They are not a substitute for advice from a qualified doctor, mental-health professional, lawyer or financial adviser. Do not put off seeking professional help because of anything you read here. If you are in crisis, contact your local emergency services.

4. Age

You must be 18 or older to buy. The Parent & Child Report is ordered by a parent or guardian. Any other report about a child under 18 must also be ordered by that child's parent or guardian.

5. Your information

Please give accurate birth data. If you enter another person's data, you confirm you have their permission. We are not responsible for Reports based on inaccurate data.

6. Orders and payment

Prices are in US dollars. Payments are processed by PayPal. You can pay with a PayPal account or, where PayPal offers it, with a card without a PayPal account.

We do not receive or store your full card details. A contract is formed when we confirm your order by email.

7. Delivery

After payment is received, every report is sent within 48 hours, by email to the address on the order. If there is a delay, we will tell you.

8. Corrections, withdrawal and refunds

See the Refund Policy, which forms part of these Terms.

9. Intellectual property

The site, software, templates and text belong to us or our licensors. Your Report is licensed to you for personal, non-commercial use. You may share it privately; you may not resell or publish it.

10. Acceptable use

Do not misuse the site, try to access it unlawfully, scrape it, or submit other people's data without their consent.

11. Liability

To the extent the law allows, our total liability for any claim about a Report is limited to the amount you paid for it. Nothing here limits liability that the law does not allow us to limit, including your statutory consumer rights.

12. Changes

We may update these Terms. The version in effect when you place an order applies to that order.

13. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region. This does not take away the protection of the mandatory consumer laws of the country where you live.

14. Contact

reports@zizaiastro.com

Launch prices are offered for 30 days or a limited quantity.